Virtual Consultations: Keeping You Safe During COVID-19

Gilkey Windows & Exterior Solutions is dedicated to providing you with the best service possible under these unexpected circumstances. We hope you’ll take advantage of our virtual showroom consultations from the comfort and safety of your home. Because your health and safety are our priority, here is our protocol:

  1. Schedule Your Virtual Consultation: You can schedule your appointment as normal or by calling (859) 294-9393. Upon booking, we will ask you what type of phone you have so that we can plan to video chat by FaceTime (iPhone users) or Google Duo (Android users) or Zoom Video Conferencing.
  2. Connect With A Window Specialist: We will virtually walk you through our showroom and will ask you to provide rough measurements of your windows for quoting purposes. This can be done with a tape measure (or the Measure app on the iPhone).
  3. Place Your Order: If you’re ready to proceed with ordering and we collectively agree all parties are healthy, our consultant will enter your home to confirm measurements. While in your home, we will follow CDC guidelines (i.e., maintaining a safe social distance of 6-feet or more, wearing protective gear, and using sanitizers).
  4. Financing Options: Learn more about the various discounts and financing options we’re currently offering – such as no payments until 2022!

If you have any questions or concerns before booking, please reach out to us at (859) 294-9393.